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6 Court St. | Geneseo, NY 14454
Ph: 585-243-7000 | Email Us
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Social Services
The Department of Social Services assists all Livingston County residents with a myriad of family supports, both financial as well as social.  Some of our assistance solutions have income eligibility requirements

Services may be obtained Online, by phone, walk-in, appointment, or referral. 

Home Energy Assistance Program (HEAP) 2015 – 2016

Regular HEAP opens on November 16, 2015.

Emergency HEAP will not open until January 4, 2016.

Apply On-line at beginning November 16.

The site will provide you with eligibility information and allow you to track

your application.

Applying on-line is easy and assures that your application is received right away.

All interviews are done over the phone – no face to face appointment is necessary.

Livingston County residents who are unable to apply online, applications will be available starting November 16th at:


Livingston County Department of Social Services

1 Murray Hill Drive

Mt. Morris, NY  14510

Important Facts:

  • It is very important for you to keep current on your utility fuel bills.  If you fall behind prior to HEAP opening, you should contact the company and try to make a payment arrangement.
  • Non-heating electric shut offs cannot be paid with Regular HEAP Benefits.
  • You should not wait until you are out of fuel to apply for HEAP.  You should let us know when you are low on fuel (less than a quarter tank), as the non-utility fuel companies may charge a delivery fee if they have to deliver “off route” because you are out of fuel.  You will receive less fuel as this charge is deducted from your HEAP grant.
  • If you have a shut off notice on your natural gas or electric, you need to let us know prior to being shut off.  If your service is shut off the company does not have to take the HEAP grant to turn you back on.
  • Most individuals or families receiving either Temporary Assistance or SNAP benefits on September 19, 2015 will receive a one time Regular HEAP benefit through that case and do not need to apply separately.

Contact Us
Diane M. Deane

Livingston County Department of Social Services
1 Murray Hill Drive
Mt. Morris, NY 14510

Ph: 585-243-7300
Ph: 585-335-1748
Fx: 585-243-7364


Monday - Friday
8 a.m. - 4 p.m.

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