Office for the Aging
Community Services Page

Long Term Care Ombudsman Program: This program is a coordinated system of state and local agencies responsive to the concerns and problems of elderly residents of area long term care facilities. Trained, certified volunteer ombudsman receive, investigate, and resolve concerns made by or on behalf of residents of adult homes, health-care facilities, and nursing homes. Ombudsman are trained to monitor the quality of care, help protect resident rights, and assure residents are treated with dignity and respect. Ombudsman services may be obtained by calling Lifespan at (585) 244-8400, extention 114 or (800) 454-5030.

Foster Grandparent Program of Livingston, Steuben and Wyoming Counties: Men and women age 55 and over volunteer 15-40 hours a week in area schools, youth centers, and day care centers. Foster Grandparents help provide one on one attention to children with special needs. Income eligible Foster Grandparent volunteers receive a non-taxable stipend, training, and some transportation reimbursement. For more information call the Foster Grandparent Program at (585) 243 - 7517 or email us at fgp@co.livingston.ny.us

Alzheimers Support Group: A support group to provide mutual support and an opportunity for caregivers to share their experiences in coping with loved ones afflicted with Alzheimers Disease or a related dementia. The support group provides information on how to cope with stress and manage the individual and unique problems faced by caregivers. Call the Livingston County Office for the Aging for the meeting place, date, and time. More information is provided on out Caregiver Support Groups page.

Home Energy Assistance Program (HEAP): Income qualified individuals receive one annual payment sent directly to their fuel vendor to assist with the high cost of heating their homes. Trained staff is available to assist individuals sixty and over with the application process. Individuals must apply each year. HEAP is available to both home owners and renters that meet program income guidelines.

Weatherization Referral Assistance Program (WRAP): A trained WRAP representative will assess your energy-related needs and develop a plan to link individuals over sixty to weatherization services, utility programs, benefits, programs and services they are eligible for in the community. Any individual that qualifies for the HEAP Program is eligible for the WRAP energy packaging service. If you own your own home or mobile home or live in an apartment building of up to four units, you may be eligible for help.